Questions PHG hears most.

PHG is a healthcare operations firm that designs, builds, and runs the operational infrastructure around independent medical practices and healthcare organizations.

No. Consultants deliver recommendations. PHG delivers functioning operational systems: configured technology, documented workflows, and an operating environment the organization actually runs on.

No. PHG does not see patients and does not provide clinical services. PHG builds and operates the environment that allows clinicians to do their work.

PHG offers Project-Based, Practice Launch, and Fractional COO engagements based on scope and commitment level.

The System Review is designed to determine this. If you need one deliverable, Project-Based may fit. If you are launching or rebuilding, Practice Launch may fit. If you need ongoing operational ownership, Fractional COO may fit.

PHG's current engagements are based in Florida, but much of the operational work is remote. PHG will assess fit during the System Review.

The System Review is a focused 30-minute call where PHG maps how your operation currently works, where it breaks, and what infrastructure may be needed.

Nothing formal is required. Come ready to talk about your EHR, intake process, staffing, and the operational problems costing the most time.

No. The System Review is at no cost and there is no obligation after the call.

Yes. All PHG engagements are governed by a Management Services Agreement that defines scope, deliverables, confidentiality, and compliance obligations.

PHG builds compliance awareness into every engagement and does not handle PHI unless specifically scoped and governed by appropriate agreements.

PHG's agreements include clear terms for disengagement. The System Review exists so both parties understand fit before commitment.